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In the real world, applications can have intermittent, hard-to-reproduce bugs that are difficult to quickly identify and squash. In this workshop, we'll learn how to use Datadog's Synthetic Monitoring and Real User Monitoring (RUM) in conjunction with systems thinking. This will help us identify and understand real-world issues such as inconsistent API responses, client-side errors, and user frustration. We'll also learn how to resolve these issues and monitor them to prevent future regressions. We will combine tools like: Performance dashboards to get a better understanding of how users are interacting with an application and what issues they are facing Performance Summary page to understand how the application is performing for real users Optimization pages to help you prioritize and troubleshoot issues that are affecting real users’ experiences Session Explorer, Frustration Signals, and Error Tracking to understand what our logs aren't telling us about how users are actually experiencing our application Synthetic browser and API tests to gather data, test assumptions, and proactively monitor our critical user flows Whether you're new to Datadog or already comfortable exploring your logs, traces, and Metrics, this workshop can help you get the most out of Datadog Synthetic Monitoring and RUM.