Ineffective incident response can affect revenue, team morale, and development velocity. There’s nothing more stressful than siloed communication while debugging a production outage. Datadog’s Incident Response tools—Incident Management and On-Call—enable you to manage your team’s incident response in a central location. Within Datadog, you’re able to declare incidents in response to alerts, page other teams, investigate issues, coordinate response efforts, and automate and remediate post-incident tasks, all without switching contexts or tools.
In this hands-on workshop, you’ll learn how to set up your rotations with Datadog On-Call, the ins and outs of managing incidents, and working through a realistic incident scenario. We will cover end-to-end incident response within Datadog from managing your alerting and notifying the right people in an incident to automating post-incident tasks using Workflow Automation. You’ll learn how to leverage Datadog Incident Management, dashboards, and notebooks to automatically populate postmortems with incident artifacts, such as assigned tasks, resolution steps, and dashboard snapshots.