Bert Stewart
Director, Global Command Center Thomson Reuters
Ramdev Wudali
Distinguished Engineer, Core AI & Data Platforms Thomson Reuters
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How do you enable a team of 100 engineers to effectively support 300+ critical applications across five hosting platforms? At Thomson Reuters, we turned to AI - not as a buzzword, but as a genuine force multiplier. Experience our journey of transforming traditional IT operations into an AI-augmented powerhouse, where Datadog, ServiceNow, and custom AI solutions work in harmony to create a next-generation control plane. We'll share real victories, honest challenges, and practical insights from our mission to build a more intelligent operational framework.