Bad planning methods can damage team morale and prevent teams from improving the systems they maintain.

In this talk, Sam Handler will explain how his attempts to fix poor infrastructure planning processes through Agile failed (spectacularly!). It turns out that Scrum—the most popular Agile planning system—is ill suited to reliability and infrastructure work. If Scrum’s not the answer, then what is? The speaker won’t pretend to have all the answers, but will offer several Agile-aligned principles that can help infrastructure teams improve the way they work.