Metrics, Dashboards, Traces, Synthetics, and more. If you are just getting introduced to Datadog, the tools and technologies can be overwhelming. It is hard to know where to start when working with the product for the first time. This is especially true if you are trying to solve problems at the same time with your application. In this workshop we will throw you in at the deep end. We are experiencing an outage of our ecommerce app and we need your help to solve it. We will use metrics and dashboards to get an overall feel of what's going on. Then go deeper with traces and logs to figure out specifics. We will even look at the end user’s perspective using synthetics and real user monitoring. With your help we will get past this outage and get to sleep at a normal hour.